Do Pet Transporters Share Real-Time Updates During Travel?
- Jul 8
- 2 min read
When you’re handing your pet over to someone else, whether it’s for a short flight or a multi-day drive, you want to know what’s happening. One of the most common questions we see is: Do pet transporters share real-time updates during travel?
The short answer? It depends on who you hire. Some transporters offer regular communication, while others are more hands-off. At PetCommute, real-time updates are built into every trip.
What “Real-Time Updates” Usually Mean in Pet Transport
In the pet transport world, “real-time updates” can vary. For some companies, it may mean a generic text when your pet is picked up and again when they’re dropped off. For others, it includes:
✅ Live updates at each key travel checkpoint
✅ Photos or short videos sent to the sender and receiver
✅ Estimated arrival times (with updates if delays happen)
✅ GPS tracking (more common for ground transport)
✅ Open communication if a pet needs a potty break, rest, or supply refresh
At PetCommute, we follow a clear communication plan that includes updates at pickup, airport check-in or vehicle launch, layovers (if applicable), and arrival, complete with photos, ETA changes, and status reports in a group text.
Air vs. Ground: How Communication Looks Different

Flight nannies are usually limited to texting before and after each flight segment due to airport procedures and airplane mode. However, PetCommute nannies are trained to send timely updates during key transitions, like clearing TSA or landing at a layover.
Ground transporters often have more flexibility to send GPS updates or quick check-ins throughout the day. Our drivers keep senders and recipients in the loop with location updates and wellness checks, especially on longer trips.
Why Consistent Updates Matter
Real-time communication isn't just a courtesy, it's part of providing professional, accountable pet transport. You deserve to know where your pet is, how they're doing, and when to expect their arrival. That’s why we keep both the sender and receiver informed in the same thread, every step of the way.
Final Thoughts
So do pet transporters share real-time updates during travel? Some do. At PetCommute, we consider it non-negotiable.
Whether your pet is flying across the country or heading out on a multi-state drive, we make sure you're not left wondering. Our trained team communicates clearly, consistently, and with care,
because peace of mind is part of the journey.



