top of page

Do Pet Transporters Share Real-Time Updates During Travel?

  • Jul 8
  • 2 min read

When you’re handing your pet over to someone else, whether it’s for a short flight or a multi-day drive, you want to know what’s happening. One of the most common questions we see is: Do pet transporters share real-time updates during travel?

The short answer? It depends on who you hire. Some transporters offer regular communication, while others are more hands-off. At PetCommute, real-time updates are built into every trip.


What “Real-Time Updates” Usually Mean in Pet Transport

In the pet transport world, “real-time updates” can vary. For some companies, it may mean a generic text when your pet is picked up and again when they’re dropped off. For others, it includes:

  • ✅ Live updates at each key travel checkpoint

  • ✅ Photos or short videos sent to the sender and receiver

  • ✅ Estimated arrival times (with updates if delays happen)

  • ✅ GPS tracking (more common for ground transport)

  • ✅ Open communication if a pet needs a potty break, rest, or supply refresh

At PetCommute, we follow a clear communication plan that includes updates at pickup, airport check-in or vehicle launch, layovers (if applicable), and arrival, complete with photos, ETA changes, and status reports in a group text.


Air vs. Ground: How Communication Looks Different

ree
  • Flight nannies are usually limited to texting before and after each flight segment due to airport procedures and airplane mode. However, PetCommute nannies are trained to send timely updates during key transitions, like clearing TSA or landing at a layover.

  • Ground transporters often have more flexibility to send GPS updates or quick check-ins throughout the day. Our drivers keep senders and recipients in the loop with location updates and wellness checks, especially on longer trips.


Why Consistent Updates Matter

Real-time communication isn't just a courtesy, it's part of providing professional, accountable pet transport. You deserve to know where your pet is, how they're doing, and when to expect their arrival. That’s why we keep both the sender and receiver informed in the same thread, every step of the way.


Final Thoughts

So do pet transporters share real-time updates during travel? Some do. At PetCommute, we consider it non-negotiable.

Whether your pet is flying across the country or heading out on a multi-state drive, we make sure you're not left wondering. Our trained team communicates clearly, consistently, and with care,

because peace of mind is part of the journey.


Pet Commute Logo

Contact

Flight Nanny Team ‪801-200-3516

Ground Transport Team ‪435-200-3120

General Inquiries 801-251-6330

Available By Phone

8AM-6PM MST, Monday - Friday

10AM-2PM MST, Saturday and Sunday

Address

Pet Flight and Ground Transportation Services for Domestic and International Pet Transportation

© 2025 by Pet Commute

bottom of page